Packaging Details
- Unit Type:piece
- Package Weight:1.0kg (2.20lb.)
- Package Size:30cm x 20cm x 10cm (11.81in x 7.87in x 3.94in)
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Welcome to our store
-FQA
1.How to choose my size?
-Please leave a message or remark with your height and weight (shoulder, chest), we will reply you as soon as possible during work time.
2.I shopped a wrong size, can I exchange it?
-Yes, but you have to pay for return freight on your own. After we receive the jacket (withou artificial damage), we will ship the appropriate one.
-Warm prompt: as return freight is so expensive, please make sure you pick a right size before ordering. :-)
3.Can you declare a low value of package to avoid customs tax?
-Yes, we normally declare a small value. Usually there is no customs problem with regular mail. (China Post, ePacket, SF-EXPRESS). But Portugal customs might charge tax with regular mail.
However, if you buy a high value item and choose fast shipping (DHL,TNT), you might have to pay customs tax. It depends on your country\`s customs policy.
4.When do you ship my order?
-After your payment is successfully transferred to account, we will ship your order within 48 hours during workday.
If your order is placed on weekend, we will ship your order on Monday. (Beijing Time)
5.Can I drop shipping?
-Yes, please make sure you provide a correct and complete address, in case the parcel is returned or unsuccessfully delivered.
6.How long will the parcel arrive?
-Delivery time depends on destination and other factors (weather, holiday etc), it usually takes 10-30 days by regular mail to America, Canada, European and Asian countries. Other countries takes around 30-60 days.
-DHL/TNT delivery time is 5-7 days.
-If your protection time is running out but you still not recieve the item, please feel free to contact us. We will extend your protection time.
Note:please confirm your address before you place the order. Once the item is shipped out we can\`t change the address. Thank you :)
-After-sale services
When you received the jacket, if you are not satisfied with it, please don\`t hesitate to contact us before leaving a negative feedback.
We will try our best to make you satisfied.
Thank you!
:)
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